1. Portal Identification

Portal Transmontano is a digital platform dedicated to promoting Trás-os-Montes, its products, producers, traditions, stories, culture, tourism, local commerce, and community.

2. Site Usage

The user commits to using the site legally, responsibly, and respectfully.

• Do not use the site for illegal purposes.
• Do not attempt to access private areas without authorization.
• Do not interfere with the site's operation.
• Do not copy content without authorization.
• Do not use false information or engage in fraudulent acts.

3. Products and Availability

The products displayed on the site are subject to availability. Some products may be supplied by producers, artisans, partners, local brands, or external sellers.

Product availability, preparation, shipping, and characteristics may vary depending on the product's nature, existing stock, time of year, or producer availability.

4. Prices, Payments, and Orders

Prices are displayed in euros. Prices, promotions, campaigns, and shipping costs may be changed without prior notice, except for orders already confirmed where applicable.

Payment must be made through the methods available at checkout. The order will only be processed after payment confirmation.

Portal Transmontano may refuse or cancel orders in case of product unavailability, evident price error, technical error, suspicion of fraud, incomplete or incorrect data, impossibility of delivery, or non-compliance with these Terms.

5. Partners, Content, and External Links

When a product is supplied by a producer, artisan, partner, or external seller, Portal Transmontano may act as a platform for presentation, intermediation, dissemination, or sale, according to the applicable model.

Texts, images, photographs, videos, logos, brands, graphic elements, descriptions, editorial content, and visual identity belong to Portal Transmontano or their respective rights holders.

The site may contain links to external pages, social networks, partners, or third-party services. Portal Transmontano is not responsible for the content, policies, security, commercial practices, or availability of external sites.

6. Communications and Changes

Any communication, support request, complaint, question about orders, returns, privacy, partnerships, or products should be made through the official Portal Transmontano chat, available on the website.

Portal Transmontano may update these Terms of Service whenever necessary. Continued use of the site after changes signifies acceptance of the new terms.